• Dealing with noisy user

    From Ltning@1:103/705 to All on Sat Apr 13 22:37:00 2024
    OTE: DCTEdit v0.04 [4]
    Hi all,

    as some may have noticed, I've got a somewhat noisy user on my BBS. This is a person with certain personal challenges but is harmless.

    I understand they can be a nuisance, so I have deactivated their account for now, but I'd very much like to know what is considered appropriate for a
    sysop to do in such a case. I'd like to handle the situation delicately for all involved.

    Thanks for your understanding and advice..

    - Ltning
    - bbs.anduin.net

    ---
    þ Synchronet þ bbs.anduin.net
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Digital Man@1:103/705 to Ltning on Sat Apr 13 16:56:41 2024
    Re: Dealing with noisy user
    By: Ltning to All on Sat Apr 13 2024 10:37 pm

    OTE: DCTEdit v0.04 [4]
    Hi all,

    > as some may have noticed, I've got a somewhat noisy user on my BBS. This is
    a person with certain personal challenges but is harmless.

    I understand they can be a nuisance, so I have deactivated their account for now, but I'd very much like to know what is considered appropriate for a sysop to do in such a case. I'd like to handle the situation delicately for all involved.

    Thanks for your understanding and advice..

    - Ltning
    - bbs.anduin.net

    --
    digital man (rob)

    Rush quote #81:
    Catch the witness, catch the wit, catch the spirit, catch the spit
    Norco, CA WX: 63.0øF, 53.0% humidity, 5 mph S wind, 0.00 inches rain/24hrs
    --- SBBSecho 3.20-Linux
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From phigan@1:103/705 to Ltning on Sat Apr 13 16:43:53 2024
    Re: Dealing with noisy user
    By: Ltning to All on Sat Apr 13 2024 10:37 pm

    I understand they can be a nuisance, so I have deactivated their account for

    Oof, deactivated? I wouldn't go that far..

    Until you said that I was going to point them to another BBS where some possibly like-minded people hang out and might even be into that programming project idea.

    ---
    þ Synchronet þ TIRED of waiting 2 hours for a taco? GO TO TACOPRONTO.bbs.io
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Digital Man@1:103/705 to Ltning on Sat Apr 13 17:01:03 2024
    Re: Dealing with noisy user
    By: Ltning to All on Sat Apr 13 2024 10:37 pm

    as some may have noticed, I've got a somewhat noisy user on my BBS. This is a person with certain personal challenges but is harmless.

    I understand they can be a nuisance, so I have deactivated their account for now, but I'd very much like to know what is considered appropriate for a sysop to do in such a case. I'd like to handle the situation delicately for all involved.

    A Synchronet sysop has more options than to "deactive an account", just give the proper user restrictions while you await their confirmation that they've learned their lesson and changed their ways.
    https://wiki.synchro.net/access:restrictions
    --
    digital man (rob)

    Synchronet/BBS Terminology Definition #85:
    TLS = Transport Layer Security (successor to SSL)
    Norco, CA WX: 63.0øF, 53.0% humidity, 5 mph S wind, 0.00 inches rain/24hrs
    --- SBBSecho 3.20-Linux
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From phigan@1:103/705 to Ltning on Sat Apr 13 17:12:03 2024
    Re: Dealing with noisy user
    By: Ltning to All on Sat Apr 13 2024 10:37 pm

    Thanks for your understanding and advice..

    Also, maybe you wanted the DOVE-Net Sysops Only base? I'm not sure :).

    ---
    þ Synchronet þ TIRED of waiting 2 hours for a taco? GO TO TACOPRONTO.bbs.io
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Ltning@1:103/705 to Digital Man on Sun Apr 14 11:37:00 2024
    RE: Dealing with noisy user
    BY: Digital Man to Ltning on Sat Apr 13 2024 17:01:00

    OTE: DCTEdit v0.04 [3]
    I understand they can be a nuisance, so I have deactivated their account now, but I'd very much like to know what is considered appropriate for a sysop to do in such a case. I'd like to handle the situation delicately f all involved.

    A Synchronet sysop has more options than to "deactive an account", just give the proper user restrictions while you await their confirmation that they've learned their lesson and changed their ways. https://wiki.synchro.net/access:restrictions

    Thanks, I was looking into alternatives. For now, I've set the 'N' restriction. I suppose I could also look at assigning a different privilege level and throttling somehow.

    That said, I have not even been able to look into all posts by this user yet.

    - Ltning
    - bbs.anduin.net

    ---
    þ Synchronet þ bbs.anduin.net
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Ltning@1:103/705 to phigan on Sun Apr 14 11:40:00 2024
    RE: Dealing with noisy user
    BY: phigan to Ltning on Sat Apr 13 2024 17:12:00

    OTE: DCTEdit v0.04 [2]
    Thanks for your understanding and advice..

    Also, maybe you wanted the DOVE-Net Sysops Only base? I'm not sure :).

    Sorry :( Should I (re)start the conversation there?

    - Ltning
    - bbs.anduin.net

    ---
    þ Synchronet þ bbs.anduin.net
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Mike Powell@1:103/705 to LTNING on Sun Apr 14 09:01:00 2024
    as some may have noticed, I've got a somewhat noisy user on my BBS. This is a person with certain personal challenges but is harmless.

    I understand they can be a nuisance, so I have deactivated their account for now, but I'd very much like to know what is considered appropriate for a sysop to do in such a case. I'd like to handle the situation delicately for all involved.

    So far they do seem harmless. They were creating some traffic but I am not sure it was really a bother to all of us. Sort of like the Millionaire
    used to be, except apparently autistic instead of apparently sickly and bed ridden. TM really got om some people's nerves while others interacted with
    him when he hit on subjects that they had input on.

    They are not really a bother to me. If I don't understand or care about
    what they are posting I can always just go to the next message. Granted, I
    am only seeing what they are doing in this network and not on any others.


    * SLMR 2.1a * A momentary lapse of reason that binds a life to a life..
    ---
    þ Synchronet þ CAPCITY2 * capcity2.synchro.net * Telnet/SSH:2022/Rlogin/HTTP
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Nightfox@1:103/705 to Ltning on Sun Apr 14 11:44:45 2024
    Re: Dealing with noisy user
    By: Ltning to All on Sat Apr 13 2024 10:37 pm

    as some may have noticed, I've got a somewhat noisy user on my BBS. This is a person with certain personal challenges but is harmless.

    I understand they can be a nuisance, so I have deactivated their account for now, but I'd very much like to know what is considered appropriate for

    Define "noisy"? And I'm not sure I'd say they're a nuisance.. I feel like deactivating their account might be a bit extreme.

    Nightfox

    ---
    þ Synchronet þ Digital Distortion: digitaldistortionbbs.com
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Ltning@1:103/705 to Nightfox on Sun Apr 14 22:53:00 2024
    RE: Dealing with noisy user
    BY: Nightfox to Ltning on Sun Apr 14 2024 11:44:00

    OTE: DCTEdit v0.04 [5]
    as some may have noticed, I've got a somewhat noisy user on my BBS. Thi is a person with certain personal challenges but is harmless.

    Define "noisy"? And I'm not sure I'd say they're a nuisance.. I feel like deactivating their account might be a bit extreme.

    I'm glad to hear you say that, because I don't know what people consider "noisy". I got a message on my BBS from the Guest account, where someone - I presume some sysop on DOVE-Net got fed up, but of course I do not know whom.

    As a new sysop, I am unsure how to navigate. I don't want to step on too many toes at once..

    - Ltning
    - bbs.anduin.net

    ---
    þ Synchronet þ bbs.anduin.net
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Nightfox@1:103/705 to Ltning on Sun Apr 14 17:03:24 2024
    Re: Dealing with noisy user
    By: Ltning to Nightfox on Sun Apr 14 2024 10:53 pm

    As a new sysop, I am unsure how to navigate. I don't want to step on too many toes at once..

    She replied privately to one of the messages I posted on Dove-Net, so the reply came to me as an email on my BBS. But it looks like it has been sending me multiple copies of the same email. I replied, and when she replied to that, multiple copies of her reply came to me on my BBS. I'm not sure what's going on, but I may need to add that user's name to my twit list so I don't keep getting a bunch of email spam.

    Nightfox

    ---
    þ Synchronet þ Digital Distortion: digitaldistortionbbs.com
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Gamgee@1:103/705 to Ltning on Sun Apr 14 19:48:00 2024
    Ltning wrote to Nightfox <=-

    RE: Dealing with noisy user
    BY: Nightfox to Ltning on Sun Apr 14 2024 11:44:00

    OTE: DCTEdit v0.04 [5]

    Not sure why this line above appears in every message from your system...

    as some may have noticed, I've got a somewhat noisy user on my BBS. Thi is a person with certain personal challenges but is harmless.

    Define "noisy"? And I'm not sure I'd say they're a nuisance.. I feel like deactivating their account might be a bit extreme.

    I'm glad to hear you say that, because I don't know what people
    consider "noisy". I got a message on my BBS from the Guest
    account, where someone - I presume some sysop on DOVE-Net got fed
    up, but of course I do not know whom.

    As a new sysop, I am unsure how to navigate. I don't want to step
    on too many toes at once..

    I'd suggest setting the "N" restriction on their user account, so they
    can't post to Networked message bases (like DoveNet, FidoNet, etc) for the moment. Then, send them a personal/private message on your board and
    explain a little about better message writing, and add that their echomail posting priviledges will be restored in a short while. Monitor their
    activity for a bit to ensure the advice was followed. That should do it.



    ... The worst thing about censorship is ##########.
    --- MultiMail/Linux v0.52
    þ Synchronet þ Palantir BBS * palantirbbs.ddns.net * Pensacola, FL
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Vorlon@3:633/280 to Ltning on Mon Apr 15 11:48:38 2024

    Hello Ltning!

    14 Apr 24 22:53, you wrote to Nightfox:

    As a new sysop, I am unsure how to navigate. I don't want to step on
    too many toes at once..

    Take this on board.

    Your system, your rules.

    If you don't want them on your system then ban them. If you want to restrict them then do so.



    Vorlon


    --- GoldED+/LNX 1.1.5-b20240302
    * Origin: Dragon's Lair ---:- dragon.vk3heg.net -:--- Prt: 6800 (3:633/280)
  • From phigan@1:103/705 to Nightfox on Mon Apr 15 02:09:53 2024
    Re: Dealing with noisy user
    By: Nightfox to Ltning on Sun Apr 14 2024 05:03 pm

    multiple copies of the same email. I replied, and when she replied to that, multiple copies of her reply came to me on my BBS. I'm not sure what's goin

    Same.. I have a feeling it has to do with the BBS itself.

    ---
    þ Synchronet þ TIRED of waiting 2 hours for a taco? GO TO TACOPRONTO.bbs.io
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Ltning@1:103/705 to phigan on Mon Apr 15 10:51:00 2024
    RE: Dealing with noisy user
    BY: phigan to Nightfox on Mon Apr 15 2024 02:09:00

    OTE: DCTEdit v0.04 [1]
    multiple copies of the same email. I replied, and when she replied to th multiple copies of her reply came to me on my BBS. I'm not sure what's g

    Same.. I have a feeling it has to do with the BBS itself.

    As in, my BBS? Are you getting multiple copies of this one as well?
    I have no idea what might cause multiple copies to go out. I may need to look more closely at the QWK exchange with Vert - I presume this is how the messages came your way?

    If you volunteer to send me a "private" message so I can reply, and we see if the problem repeats. I'll watch and capture the QWK exchange to see if there's anything obviously wrong.

    Thanks for your patience.

    - Ltning
    - bbs.anduin.net

    ---
    þ Synchronet þ bbs.anduin.net
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Mike Powell@1:103/705 to LTNING on Tue Apr 16 10:54:00 2024
    OTE: DCTEdit v0.04 [1]
    multiple copies of the same email. I replied, and when she replied to th
    multiple copies of her reply came to me on my BBS. I'm not sure what's g

    Same.. I have a feeling it has to do with the BBS itself.

    As in, my BBS? Are you getting multiple copies of this one as well?

    The messages in question are QWK "netmails" and not echo posts. We were
    only receiving one copy of the echo posts from Victoria, but multiple
    copies of any netmails that she sends.

    I have no idea what might cause multiple copies to go out. I may need to look more closely at the QWK exchange with Vert - I presume this is how the messages came your way?

    They were QWK netmail so that is likely.

    If you volunteer to send me a "private" message so I can reply, and we see if the problem repeats. I'll watch and capture the QWK exchange to see if there's
    anything obviously wrong.

    I have sent you one.


    * SLMR 2.1a * "Now who's laughing?! Now who's laughing?!" - Pagans
    ---
    þ Synchronet þ CAPCITY2 * capcity2.synchro.net * Telnet/SSH:2022/Rlogin/HTTP
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Thumper@1:103/705 to Ltning on Tue Apr 16 10:34:00 2024
    Ltning wrote to All <=-

    @VIA: VERT/ANDUIN
    OTE: DCTEdit v0.04 [4]
    Hi all,

    as some may have noticed, I've got a somewhat noisy user on my BBS.
    This is a person with certain personal challenges but is harmless.

    I understand they can be a nuisance, so I have deactivated their
    account for now, but I'd very much like to know what is considered appropriate for a sysop to do in such a case. I'd like to handle the situation delicately for all involved.

    Thanks for your understanding and advice..

    Didn't really notice anything other than questions and ideas. Didn't bother me and seemed harmless.... I'd probably let them be on my board.






    ... Gone crazy, be back later, please leave message.
    --- MultiMail/Win v0.52
    þ Synchronet þ The Wastelands BBS - wastelands-bbs.net
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)