Lufthansa under fire after airline says it is replacing thousands of human workers with AI

Date:
Tue, 30 Sep 2025 10:43:57 +0000

Description:
Lufthansa Group wants to streamline operations across its airlines and cut headcount accordingly.

FULL STORY

Lufthansa has confirmed it will cut an estimated 4,000 jobs between 2025 and the end of the decade in favor of artificial intelligence.

The company revealed administrative roles in Germany would be mainly at risk, with the cuts tied to AI , digitalization, automation and the consolidation
of its operations.

By streamlining processes across all of its partners, including SWISS,
Austrian Airlines, Brussels Airlines and ITA Airways, Lufthansa Group hopes
to save 300 million (around $352 million) annually.

Lufthansa Group to swap out administrative roles for AI

With an estimated 101,700 employees in 2024, the reduction not only
represents the biggest cut since the pandemic, but it also accounts for a not-so-insignificant 4% of the workforce.

Lufthansa says it will be reviewing which activities will be no longer necessary in the future, for instance due to duplication of work, as part of its slimming efforts.

Despite cutting roles, Lufthansa still expects strong travel demand and significantly increased profitability by 2030. The Group has revealed plans
for its largest-ever fleet expansion, including 230+ new aircraft by that
same year (100 of which will be long-haul jets).

Lufthansas 2025 budget spinoff, Eurowings, is also set to receive 40 new
Boeing 737-8 MAX aircraft, making it one of Europes youngest fleets. The
Group wants Eurowings to become a top-10 German tour operator.

The company also has plans to solidify its status in other areas Lufthansa Technik is expanding into defense, and its cargo unit is aiming for top-three global freight carrier status through automation/digitalization and a 600 million investment in its Frankfurt cargo hub, though it faces still competition from the likes of FedEx and UPS which retain first and second places.

Share prices have fallen by more than 4% in the day following the
announcement.

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Link to news story: https://www.techradar.com/pro/lufthansa-under-fire-after-airline-says-it-is-re placing-thousands-of-human-workers-with-ai

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